Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 13+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"Our church ladies do this once or twice a year and you will now be my "GO-TO" place immediately."

I was AMAZED that within just a few minutes of clicking on that contact hotel button that I got phone calls from REAL people that politely answered all my questions and were willing to accommodate our every need!!!! W O W !!!!! I'm impressed and will automatically go to your site again when our ladies plan a get-away. :~) THANKS SO MUCH

M.S.Indianapolis, IN
"I really like the site."

Before I signed up, I had been wasting a lot of time making phone calls to various hotels, but when I signed up with your site, I got assistance right away! I was surprised at how much time I saved and wish I had trusted your site before my search. It is a great site, and is very, very helpful!

D.M.Seattle, WA
"I was amazed and pleasantly surprised how effortless the process was."

Very pleased to have found a way to reserve rooms for our team when we travel, which of usually twice a month. Thanks so much.

L.S.Amherst, NY
"I thank you for your assistance and plan on letting others know about your service so that they can utilize it for their upcoming functions."

You're gonna end up putting Event Planners such as myself out of business! (LOL)

K.P.Annapolis, MD
"You found me a great hotel (which I would never have thought of), they told me who to contact, they even offered to help us get an upgrade...and after our stay, they got in touch to ask me how everything went."

A really easy and professional service and it made our rugby trip successful - thank you!

D.P.London, United Kingdom
"I have been throwing out your website to ANYONE that mentions having to block rooms."

A great, easy, experience!

J.B.La Crosse, WI
"I will definitely use you again."

The responses to my bid were immediate and the sales managers contacted me personally to come in and look at the facilities and set up the contract.

N.W.Orlando, FL
"The web site was of tremendous value in identifying and securing our hotel."

It's like having our own personal travel coordinator.

S.J.Detroit, MI
"This website has been an absolute life saver for us!"

The huge medical convention at McCormick Place had many, many rooms booked or blocked, and my mother and I had called dozens of hotels and been told there was no way we could do wedding blocks!

L.M.Chicago, IL
"I want to commend you and your organization on this service."

It was fast, easy, and convenient. The service far exceeded anything I expected and the choices of hotels was wonderful.

C.L.Nashville, TN
"I just want to say that you guys are GREAT!"

I have referred you to all of my friends and I thank you so much for all of your help.

S.K.Middletown, OH
"Everything went well last week and we did use all of the rooms we booked."

We will continue using your site because it’s great for group travel!

D.M.Los Angeles, CA
"Your site made the hotel selection process so easy and convenient - weddings are hectic enough."

Thank you so much for your instructions and your follow-up. I really appreciate it!

C.R.Dallas, TX
"I currently have a student teacher, and she told her class about it."

You have a great website and service! Thanks!

J.P.Salem, VA
"It was so nice to just put up what I wanted and you contacted the hotel for me."

I had spent hours trying to find hotels for my wedding and this was so much easier. Thanks!

B.M.Anaheim Hills, CA
"I was able to find something that suited my needs and I was in contact with the hotel directly."

The service was very user friendly, quick and efficient. I will definitely be using this service again.

S.B.Ottawa, Canada
"Thank you for this amazing way to search for hotels for large groups!"
J.W.Cleveland, OH
"I was able to book a group very easily through your website."

The experience was great. I didn't have to call around and compare. The bids were there and it made it easy and efficient.

C.P.Lewiston, ID
"Our stay was far beyond our expectations!!"

Everyone was thrilled with the service, the rooms and most of all the price!! I have recommended you to everyone I know. I spoke with the head of our Volleyball Club and he is anxious to check you guys out for the next year.

K.F.Evansville, IN
"This makes things so easy and I can't believe it's free."

I have been telling my family and friends about it. Thanks!

O.H.Long Beach, CA
"The service helped us find a hotel we didn't even know was there!"

And the group rates were very good!

J.L.Toronto, ON
"I really enjoyed utilizing this service because it did all of the work for me."

It provided several great options for our group which gave us an affordable rate with great ammenities. Luccio Pelloso is a wonderful sales manager and did everything he could to accomodate us. Thanks for everything.

K.S.Chicago, IL
"Thank you so much for your help."

I was able to book a room that met all of my qualifications. I could not have gotten the price I did without your service. Again, my sincere thanks.

S.C.Savannah, GA
"I tell everyone that this is how I found this great hotel, and how easy it was, and for anyone planning to organize a group event, no matter what the size - your site is a must."
S.V.Ottawa, ON
"What a wonderful site!"

Thanks so much for your help and patience with me. We got our hotel & now can enjoy our sons' games!

K.F.Peoria, IL
"Great website, easy to use, wonderful follow-up (thanks Ryan!) All around a great experience for me and a huge help as this is the first time I have been involved in planning an event like this!"
S.K.Tacoma, WA
"On behalf of our entire group, I would like to thank you."

The service you provide is a very valuable and helpful service. Do you service the entire United States? I book rooms a couple of times a year for different activities that our group participates in, and will use your service again in the future.

M.G.Yorkville, IL
"Everything was spectacular."

I LOVE this service. I have booked four separate meeting using your group travel service and I couldn't be more pleased.

K.B.Houston, TX
"Thanks for all the help."

Your staff has been great. I was not looking forward to arranging accommodations for guests---but, after finding your website, it was a piece of cake. I will recommend you to friends and family.

L.F.Orlando, FL
"I didn't know such a service existed until I did a search on Google."

This service saved my team so much time and effort! It is wonderful that this service is available.

C.N.Minneapolis, MN
"Thank you - Let me just say that I have thoroughly enjoyed working through your website- It was a great service."

I will definitely use your website in the future and recommend it to others! You saved me a lot of time and effort!

M.J.Columbia, SC
"I will be telling everyone about you guys and utilizing your services again myself this week."

Thanks so much for all your help, it was awsome!

K.G.Naples, FL
"Trust me your website is not remaining a secret!"

We loved our stay and our conference was great too! Thank you for everything!

M.B.Columbus, OH
"This is a fantastic!"

You all made it so easy to get the word out that our club was looking for hotels. So much easier I can't even believe it!

J.H.Cincinnati, OH
"A great all around service."

I will tell all my friends that are getting married in the near future about the great experience I've had.

B.P.Denver, CO
"I sincerely appreciate your outstanding service."

Before I contacted your organization, I was about to give up on Reno as a host site for our reunion. You really saved me a lot of time, money and effort. You provide a truly great service.

G.P.Sacramento, CA
"Everything went smoothly and we got such a great rate that nearly everyone in the wedding is coming up to stay the night before!"

That's about 40-50 people so we needed extra rooms and Serge has accomodated us with this all at the same low price.

S.M.Sacramento, CA
"I appreciated your service -- our rates were well below what we paid at a Holiday Inn 6 years ago!"

(and NOTHING is cheaper than six years ago!!) Again thanks, and I will certainly recommend your website to others!

M.L.Waverly, IA
"Everything went very smoothly."

We had a great time and our girls rocked the dance competition while we were there. Thanks for such a great service. I will be sure to pass you site along.

L.H.Columbus, OH
"It has been great, just put in the all my information and wait for the bids to come."

I didn't have to spend hours driving around town to get quotes. I give your site an A+!

A.R.Schaumburg, IL