Customer Comments

Check out what our customers are saying about us!

Book with confidence knowing that ...

  • We have been in business since 2003. 14+ years of satisfied customers!
  • Our employees also love working for HotelPlanner, read our employee reviews
  • We pride ourselves on great customer service and customer satisfaction.
"This website has been an absolute life saver for us!"

The huge medical convention at McCormick Place had many, many rooms booked or blocked, and my mother and I had called dozens of hotels and been told there was no way we could do wedding blocks!

L.M.Chicago, IL
"I thank you for your assistance and plan on letting others know about your service so that they can utilize it for their upcoming functions."

You're gonna end up putting Event Planners such as myself out of business! (LOL)

K.P.Annapolis, MD
"Your site provided quick replies on my request."

There was more information than I expected and very helpful and useful in making a decision for a group tour trip.

T.C.Bloomington, MN
"Using your site took alot of the "headache" out of finding accomodations for our family reunion."

I would have never imagined that I could do so little work in so little time and get the results that I needed fast! Kudos for such a grand idea!

I.M.Baton Rouge, GA
"My team and I had a great stay at the Marriot Norcross last week."

I was unable to meet up with Ms Vanita and unable to passed her a box of Godiva Chocolates I bought for her. We will not even bother to seek other hotel-planning-organization after we have used your great service. You can even quote me on this. Meanwhile, we have to make 2 trips to the states every year from now onwards and will definitely use your services. Once again, thank you for making our trip a success.

O.S.Atlanta, GA
"I want to commend you and your organization on this service."

It was fast, easy, and convenient. The service far exceeded anything I expected and the choices of hotels was wonderful.

C.L.Nashville, TN
"Your company has been very useful in narrowing down hotel locations."

I like the fact that you give the contact persons information and I'm not having to search for phone numbers to contact them.

R.B.Raleigh, NC
"Thank you, everything went very well and I have recommended your site to several people and I will use you next time I have to make a group booking."

You made my job so easy, it was so nice having hotels send bids to me instead of me spending hours calling hotels.

J.A.Mount Pleasant, SC
"By taking advantage of your product we estimated that we saved around $300."

I still shake my head at the fact that I was going to get on the telephone and find a hotel.

D.H.Dayton, OH
"Your service is awesome!"

It is really hard to book several rooms in the same hotel and get a deal. This was an awesome experience as I got to choose who I wanted to respond to.

S.B.Buffalo, NY
"I truly love the service your company offers and will use it again for future group reservations."

I also have recommended it to several of my friends. Keep up the good work!!!

K.D.Natchitoches, LA
"I found this site by surfing the web."

As I have to book rooms for other school functions. I will definately use you again as well as reccommend you to others. Thank you so much.

M.T.Florida Panhandle
"I will definitely use this service again and will pass the information along to friends and family."

It was a great experience! You just type in your criteria and let your system do all of the work. What more could you ask for. Thank you so much!

R.C.New Rochelle, NY
"I wish I had know about this website sooner."

I will be making good use of it in the next few months for other vacations I am planning w/my family.

D.B.New York City, NY
"I was given lots of different offers, a very quick response time and VIP service on my wedding night."

Thanks!

G.R.Nashville, TN
"It has been great, just put in the all my information and wait for the bids to come."

I didn't have to spend hours driving around town to get quotes. I give your site an A+!

A.R.Schaumburg, IL
"The Hilton Garden Inn was awesome!!!"

Everyone commented on how nice Everything was...I got all the credit for the work you did and the work Keri did. I have already recommended this company to two people.

J.W.Houston, TX
"Your group was spectacular and was the very reason we had a successful reunion."

What great customer service! I will keep you in mind and I intend to spread the word. Thank you

P.F.Philadelphia, PA
"It was great!"

The easiest part about the wedding planning so far! It was also a very quick turnaround.

K.K.Atlanta, GA
"A terrific service, smartly presented and assuredly handled."

A welcome time saver and an invaluable resource!!!!

J.JAtlanta, GA
"I found your site very easy to use, and useful, and your staff helpful but not at all pushy."

(I tried using another site that resulted in "sales" calls and won't use that site again. Conference planning is hectic/nutty enough without someone calling everyday to bug you! :-) Not only would I use you, but recommend you highly.

L.F.Berkeley, CA
"A joy to finally get a real person on the telephone that was willing to help me."

You make finding a hotel that honors "groups" so much easier. She was very polite and helpful.

A.S.Norwalk, CT
"Everything was fantastic -- and I have been telling everyone about your service -- I've been managing travel ball for 7 years and I wish you had been around in the past."

I will be telling others about you!

C.H.South Park, PA
"It was very convenient and the bids were timely."

Only hotels that met my criteria responded and I considered hotels and parts of town that I otherwise would not have considered.

L.I.Atlanta, GA
"Fantastic!!"

I will definitely come back for future travel. I just input criteria, and the rest is done for me! I wish I'd discovered this years ago!!

R.T.Columbus, MS
"Your service is a wonderful find."

I will certainly use it again and recommend to others. What makes it even better are the people you actually work with at the property that make it so much more worthwhile. Your service saved me many hours of work and frustration.

M.H.Atlanta, GA
"The web site was of tremendous value in identifying and securing our hotel."

It's like having our own personal travel coordinator.

S.J.Detroit, MI
"I spent a whole day searching for hotels on my own, then I found yours when using group travel as my search criteria."

Your service has made these arrangements so much easier! Thank you!

J. B.Oakland, CA
"I have recommended your service to several people."

It has been extremely helpful. It is very efficient and a great time saver for someone who needs to make arrangements amidst working, family, etc.

E.C.Buffalo, NY
"I have to tell you, I don't know how I planned trips before!"

I really saved alot of time that I otherwise would have spent phoning the hotels individually checking rates and availability! I have already recommended it to another Tour Director.

A.H.Richmond, VA
"I really like the site."

Before I signed up, I had been wasting a lot of time making phone calls to various hotels, but when I signed up with your site, I got assistance right away! I was surprised at how much time I saved and wish I had trusted your site before my search. It is a great site, and is very, very helpful!

D.M.Seattle, WA
"Our trip was great!"

The hotel was wonderful, the staff was superb, and the help from your company was terrific! We will definitely keep you in mind for our next trip and will not hesitate to recommend you to anyone. Thank you for the great help and patience!

S.R.Layton, UT
"This was my first experience with your service, and it was great!"

I won't book another meeting without your site!

B.F.Columbus, OH
"This site was very helpful in getting the hotels to compete and get us what we wanted at a price that fit in our budget, thanks so much!"
N.C.Bowling Green, KY
"The ease of finding what I was looking for was excellent."

My customer service representative was very helpful. In the future if I have a need for this type of service, I would come back.

J.W.Baltimore, MD
"Thank you for the help that your site provided!"

So much of a relief to have the hotels come to me, instead of me searching for deals!

K.D.Boston, MA
"It was great."

We had searched for rooms on our own and were unsuccessful. Thank you for a spectacular service!

H.B.Long Island, NY
"I sincerely appreciate your outstanding service."

Before I contacted your organization, I was about to give up on Reno as a host site for our reunion. You really saved me a lot of time, money and effort. You provide a truly great service.

G.P.Sacramento, CA
"By the way, I was very pleased with your site's service!"

It turned out that our group got a better room price reservation at a comparable hotel to the one we were considering. Since our small jazz band doesn't really have any budget to speak of, price was an important consideration and thanks to your service we were able to save money without sacrificing on the quality and amenities of the hotel. Thanks again! We'll be using you again, I'm sure, for future trips.

D.R.Auburn, WA
"This is an awesome service and very helpful to me in planning trips for our youth group!!!"

Thanks so much!!

C.J.Orlando, FL